FAQ

If your query is not listed below, please feel free to use the contact form on our website or email us at reviewblackowneduk@hotmail.com.

PROCESSING TIME

Items are packaged and shipped within two days of purchase.

ARE THERE ANY REVIEWS FOR THE STORE?

We hold a strong presence on Etsy as this was where we started as a store. All of our 5 star reviews can be seen here.

HOW MUCH DOES DELIVERY COST?

Delivery is free of charge for UK orders and £5 for international orders. We ship worldwide. There are other postage options available such as next day delivery and international tracked. Just drop us a note on your order or choose the relevant option from the shipping profiles at checkout.

WHEN WILL I RECEIVE MY ITEM?

Items are sent using Royal Mail second class postage. Your item will arrive within 3 business days. If you prefer a more urgent postage option, kindly choose 'next day' delivery at checkout. A notification email with your tracking number will be sent to you once your item is posted.

DO YOU DO CHILDREN SIZES?

At the moment no as the caps fit all head sizes. We are more concerned with larger heads needing a wider bonnet mouth however the premium bonnets we stock haven't returned any complaints thus far.